Furnace out? Steve gets your heat back.
Janssen Heating Cooling Plumbing & Insulation repairs furnaces for homeowners in Alton and the Riverbend from its East Alton base. Steve diagnoses the problem, shows you what failed, and explains the repair before work begins. Same-day response for urgent no-heat calls is available when Steve can get to you.
Common furnace repair problems Steve sees
Heat back fast, explained in plain English
Steve tells you in plain English what failed before he fixes anything, and he quotes it fair. If a repair makes sense he does the repair. If the furnace is genuinely done he tells you that too, and you are welcome to a second opinion.
“Steven came out diagnosed our problem very quickly (Sunday). The following day (Monday) came out with the parts and fixed the issue in a timely manner. Very personable and very responsive customer service. Answered all questions and even tolerated our yapping dog, all with a smile.”Erica W. · Google
Answers before you call
Yes, same-day response for urgent no-heat calls when Steve can get to you. He handles emergency calls himself.
Steve will tell you honestly which makes sense and why. A common rule of thumb: if the repair costs more than about half a replacement and the unit is over ten years old, replacing usually wins. Second opinions welcome.
Yes. Steve sits down and walks you through the problem in plain English before he touches anything.
One owner for the whole house
No heat? No cool air? Water heater out?
Call Steve and he will get to you fast, often the same day. You reach the owner, not a dispatcher.
No heat? Call Steve now.
Same-day response when the furnace quits on a cold night. The owner answers and gets your heat back.