Catch it in the spring, not on the coldest night of the year
Steve services heating, cooling, and water heaters on an annual plan. Same owner, same phone, booked ahead so you are not calling in a panic. Plan holders also get one emergency service call a year at no charge.
Pick the ones your house actually needs
Each service is $175. Bundle two or three and the price comes down.
AC service
Cooling looked at before the first stretch of heat, so a bad summer does not start with a breakdown.
Heating service
The furnace checked ahead of winter, which is the season a failure actually costs you something.
Hot water heater service
The tank looked after before sediment, a leak, or a cold shower makes the decision for you.
Any two services
Separately that is $350, so the package saves you $35.
All three services
Separately that is $525, so the package saves you $75, and nothing in the house goes a year unlooked at.
Twice a year, and here is what Steve actually does
Once in spring before the cooling season, once in fall before the heat comes on.
Spring, on the cooling side
- Chemical clean on the outdoor coil. Steve puts chemicals on it and sprays it down two or three times until it is clean through. A hose on its own leaves the packed dirt where it is.
- Capacitor tested, along with the condenser fan motor on top and the compressor motor.
- Blower confirmed running and the filter checked inside.
- Temperature drop measured across the coil. He wants 15 to 20 degrees and 18 is where it should land. Off that, he adjusts the blower speed.
Fall, on the heating side
- Motors and capacitor tested. Furnaces with electronic ignition do not have a capacitor.
- Blower wheel checked for buildup, and the filter with it.
- Inducer fan motor checked, which is the part that carries flue gas out of the house.
- Gas pressure read on a manometer and adjusted if it is off. Run it too high and it tears up the heat exchanger. Too low and the furnace will not work properly.
- Temperature rise measured, and the blower speed adjusted to match.
Why the outdoor clean is the one people skip. Cottonwood finds the unit no matter where you live. Add the clippings a mowing crew blows into it and hair from the dog, and the fan pulls all of it in from every side. It packs in worst around the back, so a unit that looks clean from the front can still be down about a quarter of its cooling capacity, with the power bill to match.
A tuned system does lower that bill. How much depends on the house: attic insulation first, then the windows and doors, then the sill plate down in the basement or crawl space, which on older homes was set without foam across it. Steve will tell you which one is costing you the most, and he does insulation too.
The part that matters at 11pm in January
- One emergency service call a year at no charge. If something quits outside of a scheduled visit, the first call is covered.
- A $20 referral credit toward next year’s plan when you send Steve a neighbor.
- 5% off for seniors and veterans on all service calls, plan or no plan.
- The owner does the visit. The person who services it is the person who answers the phone.
Steve walks you through exactly what a visit covers before you sign up. Nothing is bundled in that your house does not need.
“Steven came out diagnosed our problem very quickly (Sunday). The following day (Monday) came out with the parts and fixed the issue in a timely manner. Very personable and very responsive customer service. Answered all questions and even tolerated our yapping dog, all with a smile.”Erica W. · Google
Answers before you call
In spring Steve chemical cleans the outdoor coil, tests the capacitor, condenser fan motor and compressor, checks the filter, and measures the temperature drop across the coil. In fall he tests the motors and blower wheel, checks the inducer fan, and reads gas pressure on a manometer.
Twice a year, once in spring before the cooling season and once in fall before the heat comes on. Steve books plan visits ahead in his slower months, so you are on the schedule before the weather turns rather than calling on the first hot day.
Cottonwood, grass clippings and pet hair get pulled into the coil from every side, and it packs in worst around the back where you do not see it. A unit that looks clean from the front can still be down about a quarter of its cooling capacity.
Each service is $175. Any two services are $315 for the year, and all three are $450, which is $75 less than booking them separately. There is no long contract, and Steve tells you what each visit covers before you commit.
Air conditioning, heating, and your hot water heater. You can take one, any two, or all three, depending on what your house actually has and what it needs.
Yes. Plan holders get one emergency service call a year at no charge. After that you are still calling the owner directly rather than a dispatcher.
Yes. Seniors and veterans get 5% off all service calls, whether or not you are on a plan. Steve is veteran owned himself.
A $20 credit toward next year’s plan for each neighbor you send who becomes a customer.
One owner for the whole house
Get on the schedule before the season turns
Steve books plan visits ahead so you are not competing with everyone else’s emergency. Call and tell him what your house has.